What clothing brands are accepted for your Patchback program?
Brands we love: Adidas, American Eagle, American Apparel, Banana Republic, Brandy Melville, Blundstones, Burberry, Calvin Klein, Champion, Charlotte Russe, Cotton Candy, Converse, Forever 21, Free People, Guess, H&M, Huf, LA Hearts, Levi’s, Lucky Brand, Lululemon, Nike, Obey, On the Byas, PINK by VS, Silence + Noise, Topshop, Uggs, Thrasher, Tommy Hilfiger, Under Armour, Urban Outfitters, Vans, Xhilaration, Zara + more!
Acceptance and Quality Standards
- New or like-new secondhand clothing that has been freshly washed
- New-with-tags items
- Items that are in-season, on-trend, and have been purchased within the past 3 years, or vintage (ie: mom/boyfriend jeans, Levi’s, band tee’s, 90s crops)
- Authentic handbags. We do not accept fake handbags or knockoffs. The buying team thoroughly inspects appropriate serial tags, date codes and materials, so please include any authentication information when bringing in handbags.
What is your Return Policy?
If you decide that an item isn’t the right fit for you, you have 14 days to return or exchange any full-price item. The price tag must still be attached and you must still have the receipt. No returns on sale items. If you have any questions about a return, please call or email the location where it was originally purchased.